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YOUR FINANCIAL AND CONSUMER PROTECTION

All monies that you pay in advance for your trip are fully protected when you book with us.

Discover Adventure Ltd is fully bonded, with the Air Travel Organiser’s licence scheme (ATOL) managed by the Civil Aviation Authority (CAA) - The CAA is the statutory corporation which oversees and regulates all aspects of civil aviation in the United Kingdom, as detailed below. 

In addition DA is a member of the Association of British Travel Agents (ABTA) and the Association of Independant Tour Operators (AITO)  both of which are UK travel trade association for tour operators and travel agents, giving you excellent consumer protection.

All bookings are authorised under Discover Adventure Ltd's (DAL) ATOL license number 5636, through the CAA (Civil Aviation Authority). Many of the flights and flight-inclusive trips on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all challenges and travel services featured on this this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but not all the parts of your trip are listed, the parts not listed will not be ATOL protected. Please see our booking conditions, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

Every company admitted to AITO is financially assessed and bound by AITOs own code of business practice which demands clear and accurate descriptions of trips. Members are encouraged to participate in raising awareness among staff, customers and suppliers of the importance of sustainable tourism. For more information visit: www.aito.com

Member no. 5041

ABTA and ABTA Members help travellers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com.

ABTA (Association of British Travel Agents) - ABTA and ABTA members help travellers to get the most from their travel and assist them when things do not go according to plan.  We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct.  For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or visit www.abta.com

Foreign Travel Advice - For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, check www.gov.uk/foreign-travel-advice.